Sunday, November 15, 2009
Do not call 1-888-333-DISH if you are a Dish network customer
In my previous blog post, I mentioned a technical issue with my dish network 722 receiver. I accidentally dialed 1-888-333-DISH instead of 1-800-333-DISH, which is Dish Network's actual phone number. The number is actually for a different company. The person who answered the phone never identified which one. I kept asking to be transferred to tech support , but all they wanted to talk about was promotions and upgrading me to a "new HR22 receiver" that would not need to be connected to a phone line, and would have free locals. At no point was it mentioned that this was DirecTV service. I kept asking for the tech support phone number, and in the end they told me to call 1-800-333-DISH - Dish Network's actual phone number. They never mentioned that they were from a different company. Don't be fooled.