Sunday, November 15, 2009

Do not call 1-888-333-DISH if you are a Dish network customer

In my previous blog post, I mentioned a technical issue with my dish network 722 receiver. I accidentally dialed 1-888-333-DISH instead of 1-800-333-DISH, which is Dish Network's actual phone number. The number is actually for a different company. The person who answered the phone never identified which one. I kept asking to be transferred to tech support , but all they wanted to talk about was promotions and upgrading me to a "new HR22 receiver" that would not need to be connected to a phone line, and would have free locals. At no point was it mentioned that this was DirecTV service. I kept asking for the tech support phone number, and in the end they told me to call 1-800-333-DISH - Dish Network's actual phone number. They never mentioned that they were from a different company. Don't be fooled.

3 comments:

  1. I had a similar situation!! I also dialed 888 instead of 800,,,they tried to sell me Direct TV !! I reported this to DISH when I called them after this call,,,they were surprised and will check this out. What a scam!!! They said they were direct dealers with Direct TV.

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  2. Direct TV is still trying this scam as of December 2015. When I realized to whom I was connected to I used some very un-lady like language and I also told Dish TV about the scam.

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  3. It never fails to amaze me the lengths scammers will go to and the things they will come up with to make a quick buck.

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